All products sold by 123Brackets.co.uk are built using the best quality materials and the specification of each product to the highest standards.

Items are professionally manufactured and proof tested to ensure they are perfect in every area i.e. strength and movement.

Because we are confident that all products are of the highest quality, we offer a 15 year guarantee against any manufacturing defects.

This 15 year guarantee starts from the date of delivery. And we will replace, repair or provide refund for the product if any defect is discovered by you, the consumer.

If you're not satisfied with your purchase, let us know and we'll make it right.

We offer a "NO QUESTIONS ASKED" 30 day money back guarantee as people do change their mind from time to time for whatever reason , please contact our after sales service who will be happy to guide you through the refund process.

If we have sent you the wrong item, firstly accept our sincere apologies and please send the goods back to us via a recorded delivery service and we will give you a full refund for the product and the postage.

If its just a simple case of "you've changed your mind", then please notify us within 30 days of receiving the goods and post the goods back to us at your expense via a recorded delivery service and we will give you a "NO QUESTIONS ASKED" money back guarantee.

If you've opened the box to have look at the product, no problems, please just seal it back nicely.

All we ask is that you return the goods in an unused condition. We have been in business for a long time and our customer aftercare service is the heart of our day to day dealing with customers old and new.